Food & Beverage Server

Come join the team here at Stoke Lodge Hotel, Cinder’s Lane, Stoke Fleming, TQ6 0RA!

We are a family-run hotel in Stoke Fleming with exciting plans to develop our product and guest experience. Leaving careers in five-star hotels in London, Myles and Alex moved to the area and acquired Stoke Lodge Hotel at the end of 2023.

We are committed to promoting a supportive and positive environment for our team, and encourage collaboration and feedback to ensure we’re continuously improving all areas of the business. We are passionate about delivering great service and are looking for someone who shares this passion.

Job Responsibilities:

• Greet customers and take orders
• Prepare and serve a variety of beverages
• Ensure accurate delivery of order
• Maintain a clean and orderly service area
• Provide recommendations to guests
• Provide an excellent guest experience
• Prepare station and restaurant/bar for service and clean down post-service
• Handle cash and card transactions using the POS system
• Adhere to health and safety standards

Skills / Qualifications:

• Previous experience in hospitality is required; preferably in a hotel setting
• Knowledge of food safety practices and basic maths skills
• Attention to detail and thoroughness
• Strong guest service skills with a focus on customer satisfaction
• Ability to work in a fast-paced environment while maintaining attention to detail
• Excellent time management skills to prioritise tasks effectively

Working Hours & Benefits:

• 16-20 hours per week, over a three or four day week, including weekends and holidays
• Competitive salary
• Company Pension
• Gratuities
• Discounted Friends and Family rates
• Complimentary Pool Passes
• 50% off food and 20% off beverage, off-duty
• Meals on duty

If you think you would be a good fit for the role, please email your CV through to office@stokelodge.co.uk